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Frequently Asked Questions
About our company
1.What is the coverage of your company?
Our company occupies15,000 square meters in Jinhua. However, we are still planning to enlarge our company facility in the following years.
2.How many employees do you have?
After decades of development, our company has grown to more than 100 workers and established a teamof professional designers and engineers.
3.What is the productivity of your company?
The annual productivity is 120,000 sets. So you needn't worry that we do not have the capability of finishing your big order.
4.Where is your company located?
Our company is located in Jinhua, Zhejiang , which is close to Shanghai and Hangzhou . Further more, China’s largest hardware base and China’s largest electronic component base are all around us.
About our Products
1.How can you ensure your product quality?
Firstly, the control of the flow. All stages of our manufacturing and production process are fully controlled by the documented management systems.
Secondly, check-on of the components. We have introduced an auditing system to examine every suppliers before we decide to buy components from them. Now every specific component has its specific supplier.
Thirdly,the strictinspection standard. All of our aluminum home theater speaker systems undergomultiple rigorous quality control inspection and tests beforebeingdelivered. The finished systems are always left running more than 24 hours long sounding, in order to test their performance.
Finally, I would like to state that we are the first company in China that is engaged in the production of aluminum home theater speaker system. So we have rich experience in this field.
2.How can you guarantee your prices are much more competitive?
It is our invariable aim that we have to strive to give you thefinest possible sound quality at thelowestpossible price.
We have our own fixed suppliers. In addition, as the cities of China's largest hardware base and China's largest electronic component base are both close to our company, this allows us to make sure that we can purchase the best components at the lowest cost.
We have strong abilities in building our aluminum home theater speaker system. From the design stage, raw material purchase through the manufacturing process, every step is operated and finished by ourselves. Many other companies do not directly build their products they sell, it will no doubt increase the cost. The attached Price list is just for your reference.
3.How about your design competence is?
Every two or three months, we will develop and promote some new systems to meet different customers’ different needs.
Our experienced personnel can also design a new product at the shortest notice according to your requirements.
4. What is your Owner's Manual like?
Take Owner's Manual of TB-series as an example.
About the Order Information
1.How many terms of payments will you accept?
We will accept T/T and L/C.
T/T: 30% prepayment, the balance should be paid off within 7-10 days after your inspection.
L/C: By confirmed, irrevocable L/C at sight in favor of our company, opened by your NationalBank.
Basically, we only accept T/T for new customers at the first time. Even it is at L/C, the 30% prepayment by T/T is also requested.
2.Is your sample available?
It is our usual practice that at your request, sample can be sent to you freight by collect within 7 days after we get your sample payment. The price of sample will be the same as our quotation.
3.What are the quantities of each model in 20’GP, 40’GP, 40’HQ ?
The attached Packing list is just for your reference.
4.What is your packing?
All of our systems are packed with corrugated board cartons. It will be acceptable if you would like your cartons to be made into gift box , but the price will be much higher.
5. What is the color of your logo?
The logo is silver lettering on black background.
6.What is your delivery time?
Generally speaking, it is around 25-35 days since the day you place the order with us and issue the down payment to our bank account.
7.Can you give us the sample of the Contract Modulate?
Please click on Order Form
About the Service
1.Without our inspection, how can we trust your product quality?
If you do not have someone arrange the inspection after we finish your order, we will relevantly take many clear photos of the finished products for your reference. Apart from it, the Chinese Commodities Inspection Bureau will also ask someone to come to our factory to examine the order. Once the products are qualified, they will issue us a permit of qualification. Then we will show it to you.
2.How about the shipment?
We have obtained the Import & Export right and had several experienced staff to operate the procedure of export, making sure the products under your order will be safely and completely shipped.
3.How can we get in touch with you?
There are four ways to get in touch with us. .
By email at vo@audio-vo.com .
By phone at (86) 579-2273618 By fax at (86) 579-2273527 .
By mail at: Tongren Electronics Co., Ltd 918 Binhong Road, Jinhua Zhejiang,China
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